LITTIVA SUPPORT
A little help.
At your pace.
Find your way around your routine, your records and Littiva Plus.
Littiva is in development. These instructions describe the current app.
Your records
My save or unlock failed. What should I do?
Keep an unsaved editor open and retry once the issue is resolved. Don’t uninstall or clear storage to troubleshoot: your phone holds the only copy of your records. Unsaved drafts can be lost if the app process closes.
Can I move my history to another phone?
There is no Littiva account, cloud backup, export or device-transfer feature. Records are encrypted locally and configured to be excluded from operating-system backups. Losing the phone or encryption key, clearing storage or uninstalling can lose your history.
How do I delete my health data?
Go to Settings → Privacy & storage → Delete my health data. Read the explanation, type DELETE and confirm. If app lock is enabled, device authentication is also required. This cannot be undone. Deleting records does not cancel a store subscription.
How do I turn off analytics?
Go to Settings → Anonymous usage analytics. It’s off by default. Turning it off stops future app analytics; it does not control store or other native provider connections. Read about online services.
Your daily routine
A food or barcode is missing
Search checks the reference catalogue and personal foods on your phone. It does not search a remote branded-food database. Use Create a food to add a missing item. Leave unknown nutrient amounts blank.
How do I correct an entry or saved meal?
Open the food journal and edit the entry’s portion, date or meal. Editing a saved-meal template changes future uses without rewriting food already logged. Review the portions before adding a saved meal.
Why does my review say “No record”?
A gap means there is no saved record for that planned opportunity. It doesn’t prove you missed a habit. The review separates completed, partial, skipped and unrecorded actions, with links to the entries behind them.
My reminder didn’t arrive
Check Routine reminders in Settings, the habit’s chosen days and time, quiet hours, and notification permission. Open Littiva regularly and after changing timezones to refresh its schedule. Phone settings can affect delivery. Littiva isn’t intended for time-critical medical reminders.
Littiva Plus
Core tracking remains free. Plus adds eight-week habit patterns. See the plans and subscription details.
Restore a purchase
Connect to the internet and use the same purchasing Apple or Google account. Open Settings → Littiva Plus → Restore purchases. This checks eligible Plus access, not your health history. Cross-store transfer between Apple and Google is not provided.
Manage or cancel
Open Settings → Littiva Plus → Manage subscription, or open your store’s subscription settings. Apple subscription help · Google Play subscriptions. Uninstalling Littiva or deleting your records does not stop billing.
Get help without sharing your history.
Describe the screen, what went wrong, and your app and phone version. Please leave out health records, journal screenshots, passwords and payment details. Anything you choose to send to support leaves your device.